Support

CabinetSync Inc. offers the following support services to our community of partners.

Initial Free Support

CabinetSync Inc. provides our partners with 30 days of technical support starting from the time you take delivery. This service is designed to help you get deployed properly. The free support includes a reasonable but limited amount of direct assistance via phone or email to help you get on track within your first 30 days. We are committed to insuring your satisfaction and our dedicated staff is eager to help you make the most of your CabinetTrac® software as soon as possible.

Continued Support

When your 90-day free technical support expires, you can renew your support package on an annual basis. The package includes unlimited support via email for troubleshooting issues, minor enhancements and/or upgrades to your current version of CabinetTrac® (this does not include training staff members).

Video Tutorials

Our Video Tutorials are a great tool for training staff members at their work place. These short video presentations are the best way to expose new users to all or select areas of CabinetTrac®. This inexpensive resource is a key element to jump start the learning process. Please contact your Sales Associate for more info.

On-Site Training

Our support team will travel to your company and do hands on training. Fees include travel and lodging expense and is based on a per day rate. Please contact your Sales Associate for pricing.

Help Menu

Every CabinetTrac® user has a built in “Help Menu” to give you detailed instructions for using CabinetTrac®. The Help Menu combined with the above services will allow you to take full advantage of CabinetTrac®. Now you’re ready to get it done!